Privacy Policy

What Information do we collect?

Personal information you disclose to us - We collect personal information consented to by you, and uploaded to the TrueOwner website.

We collect personal information that you voluntarily provide to us when you register on the Website, and express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. Such information will be collected and processed in accordance with specific, legitimate and lawful purpose consented to by you, and this personal information will not be transferred to any person.

Personal information may include, but is not limited to:

• Email address
• First name and last name
• Social media URLs or Usernames
• Credit Card expiration/type/name

This personal information will be stored only for the period within which it is reasonably needed, and secured against all foreseeable hazards and breaches such as theft, cyber-attack, viral attack, disseminations and manipulations of any kind.

The personal information we collect includes unrestricted access to content uploaded by subscribers, gadget owners, gadget companies and gadget sellers, with the aim of giving quality and valuable services to our numerous customers.

The specific purpose of collection will be made known to you before personal information is obtained.

Payments – We may provide paid products and/or services within the Service, In that case, we use third-party services for payment processing (e.g. payment processors). That information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of Payment information. The payment processors we work with are;

• Paystack

How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive; To facilitate account creation and logon process.

To manage user accounts - We may use your information for the purposes of managing your account and subscriptions and keeping it in working order.
To request feedback - We may use your information to request feedback and to contact you about your use of our services.
Security and Fraud Prevention – To protect individuals, employees, and TrueOwner, and for loss prevention and to prevent fraud, including to protect individuals, employees, and TrueOwner for the benefit of all our users.
To deliver and facilitate delivery of services to the user - We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users - We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
To send you marketing and promotional communications - We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our services, subscribing to marketing or otherwise contacting us, we will collect personal information from you.
To send administrative information to you - We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To deliver targeted advertising to you - We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
For other business purposes - We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, Services, products, marketing and your experience. In the course of promoting TrueOwner and what it does, the picture of your gadget may be randomly used without any official notification to you.

Will your information be shared with a third party?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This will be governed by a written contract between ourselves and the third party. We may process or share your data that we hold based on the following legal basis:

Consent - We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests - We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Legal Obligations - We may disclose your information where we are legally required to do so in order to comply with applicable laws, governmental requests, a judicial proceeding, a court order, or a legal process.
Vital Interests - We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We may also need to process your data or share your personal information in the following situations:
Business Transfers - We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Vendors, Consultants and Other Third-Party Service Providers - We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Affiliates - We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners - We may share your information with our business partners to offer you certain products, services or promotions.

Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. However, we will develop security measures to protect your personal information; such as protecting systems from hackers, setting up firewalls, storing data securely with access to specific authorized individuals, employing data encryption technologies, developing organizational policy for handling personal data (and other sensitive or confidential data), protection of emailing systems and continuous capacity building for staff. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What are your privacy rights as a user of our website?

You have rights that allow you to request access to and obtain a copy of your personal information, request rectification or erasure, and restrict the processing of your personal information. In certain circumstances, you may also have the right to object to the processing of personal information relating to you, which we intend to process for the purpose of marketing. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you believe we are unlawfully processing your personal information, you also have the right to complain to the data protection officer designated by us for the purpose of ensuring adherence to the data protection laws.

Do Nigerian residents have specific privacy rights?

Residents of Nigeria are granted specific rights regarding access to their personal information. The Nigeria Data Protection Regulation, 2019, permits our users who are Nigerian residents to request and obtain from us, free of charge, information relating to processing.

Subscriptions

To enjoy our services optimally, you may be required to subscribe to certain features, and this subscription is done through payments with a third party, as earlier stated in this privacy policy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We highly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone or knowingly market to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Disclaimer/Limitations

We do not give 100% assurance that we recover stolen or misplaced gadgets, but we give assistance that could aid their recovery. As long as the gadgets are in the possession of subscribers, we will not be liable for any loss or damage of any nature. Nothing in this disclaimer will limit or exclude our or your liability for fraud or misrepresentation.

Emergency Maintenance of Our System

In the advent of conducting emergency maintenance on our system, prior information might not be given to you. However, we will ensure that you are informed about major maintenance before or in the course of carrying out such maintenance, which may affect sales of your content.

Do we make updates to this policy?

We will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Reviewed” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How to contact us

Thank you for reading our Policy. If you have any questions about this Policy, please contact our Data Protection Officer by using the ‘Contact Us’ column.